Location: Morrisville, NC (Hybrid remote / in-office)
About Aphora Health:
Aphora Health is a rapidly growing healthcare services and software company based in Cary, NC. We serve self-insured employers and individuals across the U.S., transforming pharmacy benefits by slashing prescription costs through a blend of pharmacy sourcing and AI-driven analytics. Our company is founded on delivering transparent pricing, seamless integration, and high-touch care navigation to ensure better access, significant savings, and uninterrupted care across specialty, brand, and generic medications. Our mission is to make prescription medications more affordable, accessible, and easier to navigate, without compromising quality or support.
Position Summary:
At Aphora Health, we’re looking for a Senior Billing Specialist to join our team. The Senior Billing Specialist is a detail-driven accounting professional who takes pride in accuracy, organization, and teamwork.
In this role, you’ll play a key role in developing automated customer billing process in a high-volume cost-plus billing environment. Managing and overseeing all aspects of customer billing including referencing eligibility files and customer price books to establish consistent, accurate, and auditable detailed customer invoice reports. This role will also follow up with customers regarding billing questions and outstanding A/R balances. This role also performs reconciliations to ensure all Rx’s are timely and accurately billed out to customers. Candidate must possess strong accounting, IT, and internal control skillsets.
Key Responsibilities:
- Ensure integrity and accuracy of billing data
- Perform customer data maintenance
- Generate accurate and timely invoices based on system notifications, ensuring proper account coding, and distribution to appropriate accounting contacts
- Field phone calls and emails regarding all A/R related matters
- Perform customer outreach for overdue payments
- Coordinate collection efforts and escalate overdue accounts when necessary
- Create ad hoc reports as needed
- Provide support with annual audit requests and tasks
- Ensure A/R practices comply with company policies and accounting standards
- Other related duties as assigned.
Qualifications:
- Degree in accounting, finance, or related field
- 7+ years’ experience in accounting or finance
- Expertise in pricing to ensure accurate price books
- Familiarity with audit concepts and procedures
- Advanced skills in Excel, including pivot tables, data queries, macros, and experience with computer systems and other office system programs
- Strong verbal and written communication skills, with the ability to interact professionally with internal teams and external customers
- Excellent problem-solving skills
Benefits:
- Competitive base salary plus stock options
- Health, dental, and vision benefits
- Unlimited PTO
- Professional development opportunities