About Aphora Health:
Aphora Health is a rapidly growing healthcare services and software company based in Cary, NC. We serve self-insured employers and individuals across the U.S., transforming pharmacy benefits by slashing prescription costs through a blend of pharmacy sourcing and AI-driven analytics. Our platform delivers transparent pricing, seamless integration, and high-touch care navigation to ensure better access, significant savings, and uninterrupted care across specialty, brand, and generic medications. Our mission is to make prescription medications more affordable, accessible, and easier to navigate, without compromising quality or support.
Position Summary:
We are seeking a detail-oriented and proactive Sales Support Specialist to join our team. In this role, you will support the business development team by managing key sales processes, preparing client-facing materials, and ensuring smooth execution of the sales pipeline. The ideal candidate is organized, tech-savvy, and thrives in a fast-paced, growth-oriented environment.
Key Responsibilities:
- Support sales executives with proposal preparation, client follow-ups, and scheduling
- Create and maintain sales collateral, pitch decks, and client onboarding documentation
- Enter and track leads, opportunities, and activities in the CRM (Salesforce)
- Assist in responding to RFPs and coordinating internal inputs for timely submission
- Collaborate with cross-functional teams to gather data, prepare reports, and streamline sales processes
- Ensure data accuracy and integrity across sales systems and reporting tools
- Monitor inbound leads and route to appropriate team members for follow-up
Qualifications:
- 2+ years of experience in sales operations, administrative support, or customer success
- Strong proficiency with CRM platforms (Salesforce preferred) and Microsoft Office (Excel, Word, Powerpoint)
- Excellent written and verbal communication skills
- High attention to detail and ability to manage multiple priorities
- Self-starter with a collaborative mindset and customer-first attitude
- Experience in healthcare, tech, or startup environments is a plus
Benefits:
- Competitive base salary
- Health, dental, and vision insurance (full time only)
- Paid time off and holidays
- Professional development opportunities